Unfair contract terms - what can Small Businesses do about them?

Madeline Wyre Shannan Welsh David Robbins Charles Fisher Jeremy Snow

For many consumers and small businesses, the current unfair contract terms (UCT) regime is considered sorely lacking. Even if a term of a standard form contract is ‘unfair’ within the meaning of the Australian Consumer Law, there are no real penalties beyond the term being void and unenforceable.

The Treasury Laws Amendment (Enhancing Tax Integrity and Supporting Business Investment) Bill 2022 (Bill) was introduced to Parliament in February 2022, and proposed a number of potential changes to the UCT regime which would have changed the regulatory landscape in favour of small businesses. However, the Bill did not pass the second reading stage in April and has now lapsed. Accordingly, the UCT regime remains unchanged for now.

WHAT ARE THE ISSUES WITH THE CURRENT UCT REGIME FROM A SMALL BUSINESS PERSPECTIVE?

It is common in supply and purchase arrangements for the larger business to provide their standard terms to the smaller business. Unsurprisingly, those terms are generally weighted in favour of the larger business.

For example, brand owners’ standard form manufacturing agreements often contain terms that require food and beverage manufacturers to comply with “all applicable laws”, whilst the brand owner retains all control over the recipe and label. Should that recipe or label be non-compliant and lead to any kind of legal liability, the brand owner has contractually handed that over to the manufacturer whilst giving the manufacturer no flexibility or control to have avoided it. Why would a manufacturer have signed such an agreement? In a market where retailer private label product is gaining an increasing share, a small manufacturer rarely has sufficient commercial leverage in contract negotiations to remove (what has become) such a common clause. There is also no disincentive for the bigger business to remove it, given the only recourse is for the small business to apply to the Court for the term to be declared “unfair” (a time-consuming and costly process), and only at that point does the term become unenforceable. As a small business, the risk of damaging the commercial relationship may seem more costly than simply accepting the unfair term.

WHAT CHANGES WOULD THE BILL HAVE INTRODUCED?

If the Bill had passed, the legislation would have increased the scope of the UCT regime and protections for small businesses in relation to standard form contracts.

Some of the proposed key changes were: