Amazon payment services is a trusted online payment solution provider that delivers a complete suite of payment solutions that cater to the needs of the region and are tailored to the Arab online buying habits and trends. We built a system that allows you to customize your own payment stack, making it work for your business from one one single integration to Mobile SDK and multi-currency acceptance, you are ready and set to start accepting online payments.
Every organization can use Amazon payment services to accept payments through all the channels whether mobile apps or websites. From SME’s, startups to governments and big institutions. However, due to legal and regulatory compliance reasons, we are unable to work with some business types.
Amazon payment services is available for merchants in United Arab Emirates, Egypt, Saudi Arabia, Jordan, Lebanon, Qatar, Kuwait Oman, and Bahrain. While a company should have a legal set up in one of these countries in order get started with amazon payment services, your customers can pay from all around the world, except for sanctioned countires. If you require any support with setting up your company in one of those countries, our local experts can always help you.
Merchants can use amazon payment services to accept credit/debit cards, Visa & mastercard, mada, as well as local payment options supported
Yes. amazon payment services has a dedicated fraud management team that will be by your side to help you create the best set of rules and criteria to reduce fraud. Our team will also monitor your transactions for any unauthorized charges on your customer’s credit cards.
No, because amazon payment services is certified to the latest PCI DSS standards, you do not have to be PCI compliant. Your cardholder’s data will be protected from under our secure network.
3-D Secure is a technology that helps verify a cardholder's identity with an additional layer of security. Along with the card number and CVV, an authentication code (sometimes referred to as OTP) is usually required by the cardholder's issuing bank. In theory, only cardholders will know the password; fraudsters shouldn’t know it and, therefore, won’t be able to complete the transaction.
- Drugs, Tobacco, Drug Paraphernalia
- Animals and Wildlife Products
- Virtual currency or stored value
- Arms and Ammunition
- Liquor, Alcohol
- Escort, dating, chatting, matrimonial services
- Psychic or astrological readings/consultation
- Unfair Lead Generation
- Pornography, Adult entertainment, Adult products
- Gambling, Lottery, sweepstakes, betting, raffles, draws
- Bidding / Auctions
- Multi-level Marketing (MLM), Pyramid scheme, Chain or Network marketing
- Buyers’ Club Sale of counterfeit merchandise / Unauthorized Goods
- Sale or violation of Intellectual property rights
- Forex
- Money and legal service
- Investment & credit services
- No-value-added services
- Aggregation
- Fund raising / Crowdfunding
- Recharging cards (mobile operator’s credit services)
- Online Pharmacies / Medicines and body supplements
- Web hosting - Web developing
- Software/Graphic designing
- Gaming software (Online/Offline)
- VOIP top ups
- Jewelry
- Ponzi scheme
It usually takes 20-30 days after all required documents are submitted. In very rare cases it can take longer.
To get started to process payments with Amazon Payment Services, Click the “Join our community” on paymentservices.amazon.com homepage or “Join us” button on the header menu to register for a merchant account by submitting the basic details about your business and completing the payment/ product selection. We will review the information shared and get in touch within 1 business day to share the commercial offer and start the onboarding process.
If selected, you will receive an invitation email asking you to complete your account setup by login using your Amazon Payment Services credentials. Based on your details that you provided, we will be providing you with a recommended services to start with while you can still customize your own payment stack as per your unique needs, then we will need some more business information that will help us creating your sales proposal and start the merchant account creation (onboarding/underwriting). At all stages, you can complete your info whenever while you monitor your progression through complete profile meter to be able to track and mirror your onboarding stages until going live.
Creating an account with Amazon Payment Services will help you start and track your onboarding online. Our teams will be ready and waiting to help you start accepting online payments with us. Our secure screens protected with a login will ensure safe communication of your information. Finally, you can access our blog and market insights to learn more about payments.
If you are an Amazon customer, you don’t have to create a new Amazon Payment Services account in order to register. You can simply use the email address and password you use to log into to your Amazon account to start your journey with Amazon Payment Services, We however recommend that you or your employees use the business emails so that you don’t receive business related emails on your personal account.
If you are not yet an Amazon customer, you can create a new account by following the steps below.
1. Go to https://paymentservices.amazon.com
2. Place your cursor on Join our community button, displayed on the top right-hand corner of the page or Join us button on the header menu.
3. Click Create your Amazon account
4. Complete all empty fields
5. Click on Create an account
You can now use your email address and password to log in to both Amazon (to browse and shop on all of Amazon’s websites) and Amazon Payment Services (to complete your application) because these websites use the same username and password.
Yes, Amazon Payment Services is an Amazon company. You can use your Amazon Payment Services email address and password to shop on Amazon websites and there is no need to create a new account to browse and shop on Amazon.
We care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. Your data privacy will be governed by the Amazon Payment Services Privacy Policy.
Yes, you can now use the email address and password that you use to log into Amazon to access for Amazon Payment Services.
These are your Amazon username and password and you can update them from where you are used to update them on any Amazon marketplace setting page. If you change your email address or password on Amazon, remember to use the updated email address or password on Amazon Payment Services as well.
Yes, you can use your mobile phone number, registered with Amazon, and password to login to Amazon Payment Services. However, we will ask you to provide us with your registered email ID as well, as email is essential part for our next communication with you.
Signing up to Amazon Payment Services will not provide you with the access to your existing account with us.
Having an account with Amazon Payment Services allows you access to your onboarding application. You will still need to create new credentials to access your payment dashboard once your payments account is created during onboarding.
If you've forgotten your password, you can reset it by going to ‘Forget your password’ link. Please follow below steps:
1. Go to “_Forgot Your Password_ (https://www.amazon.com/gp/css/account/forgot-password/email.html)”.
2. Enter your email address or mobile phone number and click continue.
3. You will receive a code to your registered email address or mobile phone number from Amazon. Please enter the code and click continue.
4. Select ‘**Set a new password’** and click continue
5. Please create a new password and click continue to log in.
After you've created a new password, it will become active right away. Your new password will be applicable for all Amazon related accounts.
Having an account with Amazon Payment Services allows you access to your onboarding application. You will still need to create new credentials to access your payment dashboard once your payments account is created during onboarding.
Integration time with Amazon Payments Services can vary from project to project depending on it’s complexity and if you are using shopping carts or not. Our Integration team aims to take you from testing to live transaction processing as quickly and efficiently as possible.
Yes, Amazon Payments Services has supported shopping carts and Ecommerce platform-integrations such as Shopify, Magento and more. Our plug and play developer kit makes it easy to quickly integrate on your website. In addition, our APIs are compatible with all the programming languages and platforms
Yes, you can take full control of the look and feel and create an amazing user experience for different channels tailored to fit your needs
The API documentation is listed in your Amazon Payments Services sandbox account under Integration Settings tab, you can access our API documentation.
You can find the channel activated for your account in the back office, if you open Payment options tab.
Amazon Payment Services offers three integration types for web browser transactions processing
1) Redirection: Redirect the customer to Amazon Payment Services fully customizable payment pages to fill the card information and process the transaction.
2) Standard Merchant Page: Allows you to process transactions on your websites without redirection for the customer to different pages, this form you can display as a pop-up , lightbox or embedded form in your checkout page.
3) Custom Merchant Page: Allows you to create custom forms to collect the card information, this card information is to be submitted directly to Amazon Payment Services via form post request without passing the card info to the your servers which is against PCI regulations for the non PCI certified merchants.
4) Trusted: only for PCI certified merchants. This allows you to collect the card info and submit it directly to Amazon Payment Services via REST full APIs.
Amazon Payments Services uses SHA to secure transactions in the following way:
All the parameters sent with the transactions are used to create a string which is then hashed. The hashing is one way encryption that allows you to generate the hashed value and send it to Amazon Payments Services directly in the transaction parameters. you can guarantee the hashing validation using the following points:
The hashing results are unknown except to Amazon Payments Services, since Amazon Payments Services will use the same key configured in your account which you will use in generating the signature , if another key will be used in the hashing then it will fail to generate a valid signature value.
Resulting encryption
1) The result of hash is always unique. The one string to hash generate only one result of hashing.
2) No one can reproduce the correct Signature since during the signature calculations there is a key available in the account shared only with the merchant to be used in the Signature calculations.
Amazon Payments Services will use that Key to create the signature for the request and compare it with the received Signature.
1) You can create your own Template to style the checkout page once the user is redirected to Amazon Payments Services pages to process the payment.
2) You can apply your website look and feel in Amazon Payments Services redirection pages to make it match your website customization.
3) You can add your logo, Custom CSS, and html elements to be displayed in Amazon Payments Services checkout pages.
4) Once your html file is ready that contains your customizations and host it on Amazon Payments Services servers to load your checkout page style whenever the user is redirected to the Amazon Payments Services payment pages and attempts to Pay; To upload your template, please login on your Amazon Payments Services account and upload the template under Payment Page Template tab.
5) You can do the customization as well on the Mobile views by preparing the CSS file and upload it in your Account under Payment Page Template Tab.
6) You can do the CSS customization as well on the Merchant Page “iframe” by changing the look and feel for our hosted payment page.
The Redirection URL: The URL that Amazon Payments Services will use to redirect the customer after processing the payment in Amazon Payments Services payment pages , or redirecting the customer after the 3d Secure pages; the redirection URL can receive the response parameters of the transaction processed via post/get method so the merchant can display the proper message on that URL depending on the status that Amazon Payments Services returns.
You can configure static redirection URL in your Amazon Payments Services account under Technical Settings , Amazon Payments Services will always trigger this configured Redirection URL to redirect the customer after the payment; If you want to send a dynamic redirection URL in every transaction, then we recommend you to submit the redirection URL in the transaction API request in the parameter return_url, this received return_url will override the configured redirection URL value in your account and will be considered to redirect the customer after the payment.
The Direct Transaction Feedback: The URL that you can configure in your Amazon Payment Services account under Technical Settings to update your database with transaction status.Amazon Payments Services will initialize server to server post request on the configured URL in this field to keep your database always updated with the final status of the transaction. We will not use the Direct Transaction Feedback to redirect the customer in any case , its only for server to server http requests to update the actual order status in your Database.
Notification URL: The URL that you can configure in your Amazon Payment Services account under Technical Settings in order to receive a notification in case there was an update on the status of the transaction such as refund. Amazon Payment Services will initialize server to server post request on the configured URL in this field to keep your database always updated with the updated status of the transaction.
Amazon Payments Services offers you a service to tokenize the customer's card with and without charging to validate the card.
If you wish to create a permanent token for the customer without performing a charge with the amount on the customer's card, you can use the create token service, below are further details about this service command.
Check this link for token creation
To Create a token with performing minimal charge to validate the card with the acquiring banks , please use this link in the documentation , please note the token will become permanent only if the charge was successful on the customer's card.
Amazon Payments Services integration is software independent , you can integrate with any programming language if you software or shopping cart allows the integration with the external APIs. Amazon Payments Services is already integrated with the leading shopping carts like Magento , OpenCart , Woocommerce , PrestaShop , CS-Cart , ecomz, Shopify. other software application integrations like Bookeo, OTAs and more. We support some booking engine like Amadeus , Sabre and Navitaire.
We have the Collect service implemented in our system which allows you to send payment links for your customers. This can be done manually from the back-office to generate the payment links one by one or through our invoicing APIs to automate generating the links.